HELP
Easy to use
Booking is very simple, all you need is a smartphone and a few clicks to travel with us.
All Inclusive
ClassGo rates have no surprises because expenses, VAT and taxes are already included.
Payment
Payment on board: choose how to pay: cash, credit card or debit card.
FAQ
We know that we can’t answer every question you may have about our service, but we can try and deal with some of the more common of them on this page.
You can make a reservation online on our website. You can also use our handy ClassGo app, which allows for quick and easy reservation.You can email us at info@classgo.com or phone us at +39 392 744 98 33
What’s the best vehicle for you? Also please let us know when and where pick you up and the drop off point. We also need the number of passengers and the amount of luggage. If you are booking an airport transfer, please insert your flight information.
Our booking system allows you to book a ride with at least 12 hours in advance. If you are willing to make a last minute reservation don’t hesitate to contact us.
Cancellations are free up to 12 hours for transfers and 24 hours for hourly bookings.
You can pay in cash or by credit card and/or debit card directly on board the car. All major circuits are accepted. No traveler’s checks
We accept all major circuits, if you have any doubts or questions please contact us.
Credit cards: Visa, Mastercard, American Express, Diners
Debit and prepaid cards: Visa Electron, Maestro, V-Pay, PagoBANCOMAT
We hold a booking deposit, and then take full payment for the booking after the service has been completed.
All of our prices include Vat.
Absolutely. Please choose the hourly hire on the booking panel and take your reservation.
If there are any tolls applicable at any part of your journey, these will be included in the price. Let us take care of that.
We are happy to take on last minute bookings whenever we are able. We welcome your inquiry and we will do our best to get you a car & driver.
For a standard pick up we include 20 minutes complimentary wait time. If you do find out that there is a chance of a delay, please let us know as soon as it is possible to. For an airport pick up, we are able to wait longer, and our drivers will wait for up to 60 minutes free of charge. Do you need more time? Contact us as soon as possible.
We are happy to help you plan your trip and we will secure your booking up to a year in advance.
We can offer two kinds of child seats depending on the weight. Simply request a child seat when you make your booking and specify the weight of the baby.
No, smoking in our cars is strictly prohibited by law.
We are proud to offer our services with no difference in price between night and day fares. All of our prices are transparent, no matter what time of day it is. We do apply any surge.
Yes, as long as they are stored in suitable pet carriers. Please let us know when you make your booking that you intend to bring a pet, no matter how small they pet may be.
Absolutely. Please contact us as soon as possible so that we can amend your booking.
We are happy to customize your booking in any way that you require – please email or call us to make arrangements or just simply tell the driver.
We are always looking for ways to impress our repeat clientele – if you plan to make repeat bookings, get in touch and we will assess your case.
